Reflection - Don Norman: Emotional Design

The video of Don Norman: Emotional Design taught me that products with emotional design are accepted like a piece of wonderful art. Sometimes objects may not need to be functional, if it looks good, people will admire it. Emotional design is important for designers as they need to know how the product would interact with the client's mind. As Norman said about behavioural design, people like to feel in control of the object or environment. The human emotion has such a big role in design, products need to be designed to 'make' the person feel that specific way.